We ship to 57 countries. Because every piece is printed for you after you order, there are two parts to the wait: production, then delivery.
Production time
Most orders are printed and handed to the carrier within 1 to 3 business days. Bigger orders and busy periods such as the run up to Christmas can take longer. You will get an email with tracking the moment it ships.
Production time is not delivery time. Add the two together for a realistic estimate.
Delivery estimates
Once your parcel is with the carrier:
| Where | Typical delivery |
|---|---|
| Australia | 10 – 20 Business days |
| New Zealand | 10 – 20 Business days |
| United States & Canada | 7 – 15 Business days |
| United Kingdom & Europe | 10 – 20 Business days |
| Everywhere else | 15 – 30 Business days |
These are typical ranges. Because every piece is made to order, the exact window for your address is shown with the delivery options at checkout, as a date range rather than a guess.
These are estimates from the carriers, not promises. Customs, weather and the general state of the world all interfere.
Orders arriving in more than one parcel
If you order several items they may be printed at different facilities and arrive separately, sometimes days apart. You are not charged extra for this. If part of your order has arrived and the rest has not shown up within a week, email us.
Tracking
Every order gets a tracking link by email when it ships. Tracking can take a day or two to start updating after you receive it, which is normal and not a sign anything is wrong.
Import duties and taxes
Import duties and taxes are included in what you pay at checkout. Every delivery rate is delivered duty paid, so you are not asked for import duty or tax when the parcel arrives.
In a small number of remote areas a local customs or handling fee can still be charged on arrival. That fee is set locally and is yours to pay. We never mark a parcel as a gift or understate its value.
Getting the address right
Please check your delivery address carefully at checkout, including apartment or unit numbers. Once an order is in production we usually cannot change it.
If a parcel comes back to us because the address was wrong or nobody collected it, we will contact you and can send it again once delivery is paid a second time.
Something has gone wrong
If tracking has not moved in ten days, or your parcel is marked delivered and it is not there, email hello@nullifier.io with your order number. We will chase the carrier and sort it out. See Returns for anything faulty or damaged.